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Table of Contents

Unit 1: Workplace Communication Today.
Chapter 1: Communicating in the Digital-Age Workplace.
Unit 2: The Business Writing Process.
Chapter 2. Planning Business Messages.
Chapter 3. Organizing and Drafting Business Messages.
Chapter 4. Revising Business Messages.
Unit 3: Workplace Messages.
Chapter 5. Short Workplace Messages and Digital Media.
Chapter 6. Positive Messages.
Chapter 7. Negative Messages.
Chapter 8. Persuasive and Sales Messages.
Unit 4: Business Reports.
Chapter 9. Informal Reports.
Chapter 10. Proposals and Formal Reports.
Unit 5: Professionalism and Team, Meeting, and Presentation Skills.
Chapter 11. Professionalism at Work: Business Etiquette, Ethics, Teamwork, and Meetings.
Chapter 12. Business Presentations.
Unit 6: Employment Communication .
Chapter 13. The Job Search and Résumés in the Digital Age.
Chapter 14. Interviewing and Following Up.

Origin Book information

Language: English ISBN-10:  1285858913
ISBN-13:   978-1285858913
ISBN-13:  9781285858913 Relate keywords

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